ISO 22301 Lead Implementer - United Kingdom

ISO 22301 Implementation Course Outline

Module 1: Introduction to Business Continuity Management Systems

• What is a BCMS?
• Management Systems
• Business Continuity Management System (BCM)
• BCM System Process
• BCMS Benefits
• Business Continuity Management Lifecycle Applicability and Objectives

Module 2: Scope of a BCMS

• What is the Scope of a BCMS?

Module 3: Fundamental Principles and Concepts of Business Continuity

• Fundamental Principles
• Business Continuity

Module 4: General Requirements: Clauses 4 to 8 of ISO 22301

• Introduction
• Clauses of ISO 22301
• Clause 4 – Context of the Organisation
• Clause 5 – Leadership
• Clause 6 – Planning
• Clause 7 – Support
• Clause 8 – Operations

Module 5: Overview of ISO 22301 Standard

• Introduction to ISO 22301
• 22301 Standard
• 22301 Standard Progression
• 22301 High-Level Methodology
• Implementation Cycle Times

Module 6: BCM Mandatory Documents

• Clauses

Module 7: Management Roles and Responsibilities

• Impediments to Success
• Aids to Success

Module 8: Implementation Phases of the ISO 22301 framework

• Implementation Phases
1. Management Support
2. Identification of Requirements
3. Business Continuity Policy and Objectives
4. Support Documents for Management System
5. Risk Assessment and Treatment
6. Business Impact Analysis
7. Business Continuity Strategy
8. Business Continuity Plan
9. Training and Awareness
10. Documentation Maintenance
11. Exercising and Testing
12. Post-Incident Reviews
13. Communication with Interested Parties
14. Measurement and Evaluation
15. Internal Audit
16. Corrective Actions
17. Management Review

Module 9: Continual Improvement of a BCMS

• Continual Improvement
• BCMS Control System
• Areas of Continual Improvement

Module 10: Introduction to Audit

• What is ISO Audit?
• Internal Auditing
• External Audit

Module 11: Auditing Principles

• Fundamental Principles
• Internal Auditing
• Scope
• PDCA Cycle

Module 12: Auditing Roles

• Defining Roles
• Organisational Context
• Management Responsibilities
• Planning, Support, and Operation
• Performance Evaluation
• Improvement

Module 13: Roles and Responsibilities of the Auditor

• Internal Auditing
• Roles and Responsibilities
• Typical Internal Audit

Module 14: Skills of an Internal Auditor

• Internal Auditing Goals
• Qualities of an Auditor
• Auditing Skills

Module 15: Purpose of Internal Auditing

• 22301 Mission
• Key Benefits of BCMS

Module 16: Audit Procedures

• BCMS Audit Process
• Elements of an Internal Audit
• Internal Auditing
• Internal Audit Process
• Required Documentation
• Supporting Procedural Documentation
• Required Records and Documentation

Module 17: Audit Triangle

• Fraud Triangle
• Tackling the Fraud Triangle

Module 18: Auditing Techniques

• Classifying Audit Findings
• On-Site Auditing
• Remote Auditing Methods

Module 19: Work Document Approach

• Steps to Certification
• Certification Audits

Module 20: Business Continuity Control Best Practice

• Overview
• BCM Policy
• Management Commitment
• Plan How to Deal with an Emergency
• Impediments to Success
• Disaster Recovery

Module 21: Planning a Business Continuity Management System (BCMS)

• Planning a BCMS
• Steps to Plan a BCMS

Module 22: Implementation of Business Continuity Processes and Writing Procedures

• Communication
• Writing a Scenario
• Delivering the Scenario
• Implementing a BCMS

Module 23: Business Impact Analysis (BIA) and Risk Assessment

• Business Impact Analysis
• Risk Assessment

Module 24: Incident Management and Emergency Management

• Crisis Management Respond Processes

Module 25: Operations Management of a BCMS

• Operation Management in BCMS

Module 26: Performance Evaluation, Monitoring, and Measurement of a BCMS

• Key Performance Indicators (KPI)
• Identifying Indicators of an Organisation
• Critical Success Factors (CSFs)
• Writing an Effective Critical Success Factor
• CSFs for Strategic Planning
• Performance Evaluation
• Case Study: Telefonica
• Cutting Complexity

Module 27: Development of Metrics, Performance Indicators, and Dashboards

• Development of Metrics
• Performance Indicators and Dashboards

Module 28: Internal Audit and Management Review of a BCMS

• Internal Audit
• Management Review

Module 29: Implementation of a Continual Improvement Program

• Continual Improvement

Module 30: Preparing for a BCMS Certification Audit

• BCMS Certification Audit

Module 31: Development of a BCMS and Business Continuity Policies

• Development of a BCMS
• Business Continuity Policies