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Management with adaptable practices

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ISO 9001 Internal Auditor Course Outline

Module 1: Definition and Fundamentals

  • International Organisation for Standardisation (ISO)
  • Introduction to ISO 9001
  • Basic Terminology of Quality Management System (QMS)
  • Principles of Quality Management System (QMS)
  • ISO 9001 Family of Standards and Versions
  • ISO 19011:2018
  • Fundamentals of ISO 9001:2015

Module 2: Structure

  • ISO 9001:2015 and its Clauses
  • Requirements of ISO 9001:2015 and its Clauses
  • Process Approach
  • PDCA Cycle
  • Layout Standards that Follow the PDCA
  • Scope and Limitations
  • Limitations of ISO 9001
  • Benefits of ISO 9001

Module 3: Internal Audit Structure

  • Auditing Types, Procedures, and Planning
  • Auditing Techniques
  • Phases of an Audit
  • Assessment of Audit Reports and Documents

Module 4: Internal Auditor

  • Roles
  • Responsibilities
  • Leadership Skills

Module 5: Audit Programme

  • Audit Programme Overview
  • Process Audit Checklist

Module 6: Audit Report

  • Audit Reports Overview
  • Audit Findings
  • Follow-Ups

Module 7: Procedures

  • Procedures in Reference to the 9001:2015
  • Scope of QMS
  • Objectives of a QMS
  • Policies of a QMS

Who should attend this ISO 9001 Training Course?

The course is suitable for anybody wishing to understand how to carry out internal ISO 9001 audits. This includes:

  • Quality managers
  • Other managers
  • Supervisors
  • Anybody else involved in the auditing of an ISO 9001 quality management system

Prerequisites

There are no formal prerequisites for attending this ISO 9001 Internal Auditor Training course.

Audience

This training is designed for everyone who wishes to enhance their understanding of managing the quality of products and gain skills in internal auditing.

ISO 9001 Internal Auditor Course Overview

ISO 9001 sets the requirements for a Quality Management system (QMS) when an organisation needs to validate its capacity to consistently produce products and services that satisfy customers and applicable legislative and regulatory criteria. An ISO internal audit's objective is to evaluate the efficiency of an organisation as measured by the degree of its quality and risk management systems. Studying this training provides aspiring candidates with methods of auditing the processes of Quality Management System (QMS) and verifying the working of those systems based on requirements. Obtaining the necessary quality management and auditing skills will help individuals advance in their careers and obtain higher job profiles.

In this 2-day ISO 9001 Internal Auditor Training course, delegates will gain comprehensive knowledge of quality management and effectively conduct internal audits. During this training, delegates will learn about the requirements of ISO 9001 and its different clauses that determine the scope of the Quality Management System (QMS). They will also learn about the internal audit structure to become registered with the standard and verify the system's functionality. This course will be led by our highly professional and knowledgeable instructor with years of experience teaching ISO courses.

Course Objectives

  • To create and maintain an internal environment to achieve business objectives
  • To maintain documented information that supports process operations
  • To provide products that meet customer and regulatory requirements
  • To develop, implement, and improve the effectiveness of the system
  • To assign responsibilities and authorities for those processes
  • To identify the needs and expectations of interested parties

After attending this training, delegates will be able to maintain the highest quality product that enhances customer satisfaction and improves the system's overall performance. They will also be able to conduct internal audits on behalf of management and facilitate the implementation of the requirements.

What's included in this ISO 9001 Training Course?

The following is included with this ISO 9001 training course:

  • The ISO 9001 Internal Auditor Examination
  • The Knowledge Academy's ISO 9001 Internal Auditor Manual
  • Certificate
  • Experienced Instructor

ISO 9001 Foundation Exam

The course includes an examination which will solidify your understanding of ISO 9001 and allow you to demonstrate your knowledge. The exam follows this format:

  • Multiple choice questions
  • Duration of 40 minutes
  • 50% pass mark
  • Closed book
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