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BCS Certificate in Modelling Business Processes Course Outline

The content of this training course covers a range of subjects to provide delegates with a broad understanding of Modelling Business Processes.

The context for Business Process Modelling

  • The Purpose of Business Process Modelling
  • The Process for Business Process Modelling
  • Approaches to Business Process Modelling
  • Hierarchy of Business Processes
  • Differences between the Process and Functional View of a Business
  • Relationships between Processes
  • Developing an Organisational View of Processes

Modelling Business Processes

  • Activity Diagrams
  • Modelling As-Is Business Processes
  • What causes Business Processes
  • Outcomes from Business Processes
  • Timelines for Business Processes
  • Business Process Measures

Documenting Tasks

  • Identifying Tasks
  • Documenting Steps to Complete Tasks
  • Documenting Business Rules
  • Task Performance Measures

Evaluating and Improving Business Processes

  • Identifying Problems with the As-Is Business Processes
  • Analysing the Process Flow
  • Analysing the Handoffs
  • Analysing Tasks
  • Staff Performance Issues
  • Challenging Business Rules
  • Modelling the To-Be Business Processes
  • Approaches to Business Process Improvement

Transition

  • Integration of Business Process Modelling and Requirements Definition
  • Issues with Implementation
  • Organisational Design
  • Role Definition
  • Staff Development
  • Managing Change Implementation

Who should attend this Business Analysis Training Course?

In this training, there are no formal prerequisites.

This Modelling Business Processes training course is suitable for anyone interested in understanding modelling processes, analysis methods, and how to implement such methods. Professionals who may benefit from this training course include Business Analysts, Business Managers, Project Managers, Change Managers, and individuals who belong to any of the teams.

Prerequisites

There are no formal requirements for Modelling Business Processes, however, some practical Business Analysis experience would be useful.

A reading list for this training course will be provided. We recommend reading some of the material prior to starting the training course to get the best from your Modelling Business Processes experience.

BCS Certificate in Modelling Business Processes Course Overview

The Modelling Business Processes training course concentrates on improving the delegates’ ability to analyse and improve business processes using practical business analysis techniques. Furthermore, this course shows delegates how to implement varying process modelling strategies, including the organisational view and more detailed models.

This course covers modelling approaches towards change, which are used to accomplish heightened quality of services and improved efficiency. By attending this course, delegates will acquire business operations knowledge that can be subsequently used to analyse systems and identify where improvement is needed. They will be fully prepared to assist in the progress of change in a practical manner. Fundamental modelling process skills will be developed as well as a range of frameworks that they can implement in their own department.

There are several objectives associated with this course. It is expected that by the end of this Modelling Business Processes training course, delegates will be able to:

  • Discuss business process improvement concepts and procedures.
  • Analyse business operations and evaluate their objectives and efficiency.
  • Investigate processes and how job roles are performed.
  • Implement measures to achieve process improvement.
  • Interpret structures for remodelling processes.

What's included in this Business Analysis Training Course?

The following is included with this training course:

  • The BCS Certificate in Modelling Business Processes Examination
  • The Knowledge Academy's Modelling Business Processes Courseware
  • Free BCS Membership for 1 year after taking your BCS Professional Exam, where applicable
  • BCS Completion Certificate
  • Experienced Instructor
  • Refreshments

Professional Membership Included

Candidates that successfully pass their first exam receive complementary Professional Membership (usually priced at £152) for 1 year which provides a host of benefits such as:

  • Professional recognition - Tools to gain recognition within the industry include post nominal letters MBCS, and a defined path to Chartered status via Professional membership.
  • Career development - To plan and track progression, members use our Personal Development Plan (PDP), the CPD portal and gain full access to Browse SFIAplus, the online tool that allows them to explore the industry framework for IT skills, training and development.
  • Networking - Top people, great ideas and the latest thinking locally, nationally and online - our global networking opportunities are unrivalled and include branches, specialist groups and the Member Network.
  • Knowledge and best practice - From the latest industry news to our massive online library, the Institute’s information services keep members up to date with best practice, and at the cutting edge of IT.
  • Exclusive discounts and offers -Adding even more value to membership, our discounts and free services enable members to enjoy savings both at work and at home.

BCS Practitioner Certificate in Modelling Business Processes Examination

  • Type: Multiple-Choice
  • Number of Questions - 40
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 26/40 (65%)
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