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Management with adaptable practices

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Managing Organisational Change Effectively Course Outline

This training course will explore the following topics:

  • An Introduction to Managing Organisational Change
  • Why is Change Necessary?
  • The Effects of Change
  • The Nature of Organisational Change
  • Change Processes
  • Required Leader Behaviour (Role Model)
  • Schein’s Primary Embedding Mechanisms
    1. How leaders spend their time
    2. How leaders react to problems
    3. How leaders allocate resources
    4. How leaders reward/penalise
  • Leading People Through Change
  • People-Centred Approaches
  • Interpreting Behaviour
  • Encountering and Dealing with Resistance
  • Why is there Resistance?
  • Challenging Attitudes and Beliefs
  • Motivating Individuals
  • Effective Communication Techniques
  • Setting and Working Towards Goals
  • Clear Visions
  • Converting New Practices into Habits
  • Prioritising
  • Providing Support
  • Coaching and Feedback
  • Monitoring Organisational Change
  • Evaluating Organisational Change
  • Learning from Experience

Who should attend this Change Management Training Course?

This Change Management training course is designed for managers who experience the impact of business changes. Such individuals may or may not be actively involved in the planning and implementation of change processes. Essentially, Managing Organisational Change Effectively is intended for those who are looking to enhance their administration of change within the workplace, by learning new skills and techniques.

Prerequisites

There are no formal prerequisites, thus anyone can attend this training course.

Managing Organisational Change Effectively Course Overview

The implementation of change is a daunting process for any organisation, even if the change is anticipated. Likewise, change enforcement does not always run smoothly, and the impact is not always as positive as intended. Consequently, competent managers are needed to govern the application of changes within organisations, thus they need to be skilful, perceptive, and must possess exceptional people skills.

This Managing Organisational Change Effectively training course will provide delegates with the vital skills and tools to lead their team through change, from its initial planning to evaluation. Proficient management is necessary to ensure that those with authority behave in an appropriate, exemplary manner.

A prominent portion of this intense one-day training course regards the people aspect of change management. Organisational change is often met with resistance and negativity, which can cause low morale as employees are comfortable with things as they stand and do not see the need for alterations. Therefore, during this training course, delegates will learn how to adopt people-focused strategies, centred around understanding their employee’s concerns and transforming their defiance into support. As a result, delegates will also explore effective communication methods that are fundamental for successful interaction with team members. Within this section, the trainer will cover techniques needed to challenge and motivate teams, in order to shift their mindset of change.

Also, this training course will provide delegates with an understanding of the importance of setting goals, so that teams have something to work towards, which will make them feel valued upon fulfilment. Similarly, individuals will learn how to provide sufficient support and will develop their knowledge of monitoring and evaluating changes upon implementation. Overall, delegates will learn how to address challenges that they are likely to face, and will thus emerge from this training course as proficient organisational change managers.

What's included in this Change Management Training Course?

This training course includes the following:

  • The Knowledge Academy's Managing Organisational Change Effectively Manual
  • Completion Certificate
  • Experienced Change Management Instructor
  • Refreshments

Official APMG Change Management Foundation Examination Information

Become an effective team member involved in organizational change projects. The Foundation exam tests general knowledge of Change Management. To acquire the Change Management Foundation certification, delegates must take and pass an examination.

Change Management Foundation Exam Format:

  • Type: Multiple choice
  • Total Questions: 50
  • Duration: 40 minutes
  • Pass Mark: 25/50 (50%)
  • Open Book: No
  • Supervised: Yes

Official APMG Change Management Practitioner Examination Information

Be recognized as a dependable manager of organizational change. All delegates need to sit and pass the Change Management Practitioner exam to gain the certification.

Change Management Practitioner exam format:

Type: Objective testing based on a case study scenario Total Questions: 4 questions worth 20 marks each, totalling at 80 Duration: 2.5 hours Pass Mark: 40 marks are required to pass (50%) Open book: Yes, delegates can take ‘The Effective Change Manager’s Handbook’ into the examination Supervised: Yes

After completing 1 day of classroom training and successfully passing your Change Management Foundation Exam, the second day of this course is a flexible exam preparation day to complete at your convenience to prepare you to take and pass your Change Management Practitioner exam online.

We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.

Benefits of online exams include:

  • Proven higher pass rates
  • Quicker Results
  • Save Travel Costs
  • Flexibility
  • Convenient
  • Sit your exam at your home, office, or work when you are ready
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