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Management with adaptable practices

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Change Management Foundation and Practitioner Outline

The Foundation and Practitioner Change Management training course covers the following areas:

Change Management Perspective

Change and the Individual
Models of Individual Change
Motivation
Systematic Differences Between People
Change and the Organisation
Organisational Culture
Models of the Change Process
Emergent Change
Key Roles in Organisational Change

Change and the Organisation: Defining Change

Drivers for Change
Portfolios, Programmes, and Projects
Viewpoints and Perspectives
Vision Statements

Benefits Management

Objectives
CSF
Principles and Processes

Stakeholder Engagement

Leadership and Engagement
Empathy Mapping
Managing Relationships and Mobilising Stakeholders

Communication

Feedback Mechanisms
Communication Approaches
AIDA
Barriers to Effective Communication

Change Impact

Change Impact, Risk, and Continuity Model
McKinsey 7S Model
Gap Analysis
Stakeholder Impact Assessment

Change Readiness

Working with Individuals in Major Changes
Building Organisational Readiness for Change
Preparing for Resistance

Education and Learning Support: Training Planning

Key Principles of Learning
Defining what is to be learned

Project Management: Change Initiatives, Projects, and Programmes

Decisions and Designs
Project Environment
Project Methodologies

Sustaining Change

Levers and Leverage
Levels of Adoption and Critical Mass
Reinforcing Systems

*After completing 4 days of classroom training and successfully passing your Change Management Foundation Exam, the fifth day of this course is a flexible exam preparation day to complete at your convenience to prepare you to take and pass your Change Management Practitioner exam online.

We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.

Benefits of online exams include:

Proven higher pass rates
Quicker Results
Save Travel Costs
Flexibility
Convenient
Sit your exam at your home, office, or work when you are ready

Who should attend Change Management Course?

This Foundation and Practitioner Change Management training course is intended for anyone interested in managing or expanding their knowledge of the organisational change. This training course may benefit managers as they are the ones who decide to apply changes. They are also the ones who need to convince the rest of the organisation that change is for the best.

Furthermore, anyone looking to implement a change methodology within their organisation may find this course useful. Example professions include Project Managers, Change Managers, and those who work in Human Resources.

Change Management Prerequisites

There are no prerequisites for this Foundation and Practitioner Change Management training course, hence anyone can attend.

Delegates should read the first chapter of the Effective Change Manager’s Handbook, which we will provide you with. We recommend you complete the reading as it gives you an insight into the course.

Change Management Foundation and Practitioner Course Overview

This Foundation and Practitioner Change Management training course is a combined course, which allows individuals to gain both qualifications together. Change is significant because it is constantly happening within organisations, hence Change Management is all about being prepared.

Delegates will learn how to deal with change before, during, and after its implementation. They will learn how to transform employee attitudes towards change, as is it often met with fear and resistance. Delegates will also enhance their communication skills, which will help them address opposition to change effectively. As well as this, delegates will learn how to apply their knowledge of Change Management in practical terms to real work scenarios.

This training course is divided into two parts. The first three days will cover the Change Management Foundation part of the course, whilst the remainder of the course will be spent focusing on the Change Management Practitioner section.

We recommend The Effective Change Manager's Handbook manual (ISBN No: 978-0749473082) prior to the course to accompany your learning. But it is not included in course fees.

What’s Included in this Change Management Training Course?

The following is included in this course:

Change Management Foundation Examination
Change Management Practitioner Examination
Pre-course material
Experienced Change Management Instructor
Certificate
Refreshments

Official APMG Change Management Foundation Examination Information

Become an effective team member involved in organizational change projects. The Foundation exam tests general knowledge of Change Management. To acquire the Change Management Foundation certification, delegates must take and pass an examination.

Change Management Foundation Exam Format:

Type: Multiple choice
Total Questions: 50
Duration: 40 minutes
Pass Mark: 25/50 (50%)
Open Book: No
Supervised: Yes

Official APMG Change Management Practitioner Examination Information

Be recognized as a dependable manager of organizational change. All delegates need to sit and pass the Change Management Practitioner exam to gain the certification.

Change Management Practitioner exam format:

Type: Objective testing based on a case study scenario Total Questions: 4 questions worth 20 marks each, totalling at 80 Duration: 2.5 hours Pass Mark: 40 marks are required to pass (50%) Open book: Yes, delegates can take ‘The Effective Change Manager’s Handbook’ into the examination Supervised: Yes

After completing 1 day of classroom training and successfully passing your Change Management Foundation Exam, the second day of this course is a flexible exam preparation day to complete at your convenience to prepare you to take and pass your Change Management Practitioner exam online.