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Management with adaptable practices

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Certified Global Project Manager Course Outline

Our CGPM training course covers the following topics:

Introducing Project Management

  • What is a Project?
  • Key Project Management Principles
  • Project Concepts
  • Features of a Project

The Project Manager

  • Role and Responsibilities of a Project Manager
  • Planning, Initiating, Monitoring, and Closing a Project
  • Project Performance
  • Directing a Project

Who should attend this Project Management Course?

This course is ideal for individuals who would like to enhance their knowledge of Project Management.

Prerequisites

This course is ideal for individuals who would like to enhance their knowledge of Project Management.

Certified Global Project Manager Course Overview

Bringing Digital Services to Project Managers around the world, this Certified Digital Services Project Manager course represents the next stage in the evolution of project management, allowing professionals in all sectors to become specialised Digital Project Management experts for the first time. With allowances for the special complexity of the digital landscape, this CDSPM course allows delegates to learn the principles of digital service development in a practical new context. In discovering more about managing digital services, delegates will also be equipped with an in-depth understanding of a software development methodology used throughout the IT industry.

With principles that centre on iterative feedback, responsiveness to change, and the importance of individuals over processes, this CDSPM course relies on twelve core principles that will encourage delegates to put customer concerns first while delivering more cost-effective projects across the entire service life cycle.

Delivered by one of The Knowledge Academy’s experienced and well-renowned Project Managers, this 2-day Certified Digital Services Project Manager course will allow organisations to make the most of their knowledgeable employees and digital environments in order to create and maintain innovative digital services within the core guidelines of the Digital Service Principles (DSPs). Its emphasis on satisfying customers and responding to user feedback will allow organisations to deliver more effective and satisfying customer service and user experiences than ever before. Covering a wide range of concepts from digital product management methodologies to finalising the digital sign off after transitioning to the service management phase, this CDSPM course offers delegates a holistic overview of how to navigate and manage projects in a new and dynamic digital environment.

What's included in this Project Management Course?

This training course includes the following:

  • Certified Digital Services Project Manager (CDSPM) Examination
  • The Knowledge Academy's Certified Digital Services Project Manager (CDSPM) Manual
  • Completion Certificate
  • Experienced Instructor
  • Refreshments

Certified Digital Services Project Manager Exam

Passing the Certified Service Desk Project Manager examination will prove your knowledge of the basic concepts and terminology associated with Digital Service Principles, and demonstrate to employers your understanding of and willingness to manage projects in a digital environment.

  • Multiple choice questions
  • Duration of 60 minutes
  • 65% pass mark
  • Open book
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